Return Policy

Period

within 60 Days from purchase.

Method

Refund or replace 

Return shipping cost

same as description : Buyer

different as description : our store

The item not arrive

Refund 

Period : About a month from your purchase.

      

[Additional notes] 

Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will use only Paypal for refund.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@k23japan.com and send your item to: #206 1-2-31 KITAZAKAE URAYASU-City CHIBA Japan 279-0002.


Shipping
To return your product, you should mail your product to: #206 1-2-31 KITAZAKAE URAYASU-City CHIBA Japan 279-0002.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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